Shipping Policy
Important Shipping Update: Canada Post Disruption
Due to the ongoing strike by the Canadian Union of Postal Workers (CUPW), Canada Post’s operations are temporarily disrupted, causing delays in deliveries across Canada and internationally.
We want to keep you informed about how this situation may impact your orders and the steps we’re taking to ensure your satisfaction.
USA and Canada Customers:
• Shipping Carrier: All orders to the USA and Canada will now ship via UPS.
• Delivery Times: Shipments are being processed and delivered as usual without significant delays.
• Free Shipping Threshold: Free shipping is available for orders over $85 USD. For orders under $85, a flat shipping fee will apply.
Australia Shipping:
• Shipping Carrier: We continue to use Canada Post to ship orders to Australia.
• Delivery Delays: Due to the ongoing Canada Post strike, Australian orders will experience significant delays. While we’re processing and shipping orders as quickly as possible, transit times may be much longer than usual.
• Free Shipping Threshold: Free shipping is available for orders over $85 USD. For orders under $85, a flat shipping fee will apply.
What You Can Expect From Us:
• Transparent Communication: We will keep you updated with shipping updates via email or on this page.
• Customer Support: If you have specific questions, feel free to contact our support team at info@itanditself.com.
• Temporary Shipping Policy Changes: Once the strike ends, our regular shipping services and policies will resume.
Thank You for Your Understanding
We appreciate your patience and support during this time. Our team is committed to providing you with the best service possible, despite the challenges.